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Bought a Titan truck in Feb, Wanted the warranties removed Mechanic VSC-$3,000.00, Mult. Shield - $1,200.00, Driver + - $800.00 and ELO - $850.00 (this one I never received but paid for) but after numerous times going to the dealership, Phone calls to the dealer and...
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2.5
I liked
  • Excellent
  • Sales staff
I didn't like
  • Lack of knowledge about the corporate
  • Finance dept
#1379223
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In the past week I spent over twelve hours trying to make a deal work on a 2015 Murano SL, only to have it blow up because of their "wet behind the ears finance person, not knowing what he was saying or doing. He gets up and leaves me sitting in a junked up office....
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#1233612
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So i dropped my car off at clay cooley nissian in Dallas at 8:00 am 10/04/17 i advised My rep Edweyn that if car was not ready by 2pm i would need a loaner, I never heard anything so I call him he says give me 45min, ok he calls 3 hours later at 545 ,15 min before the...
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1.0
#1110964
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Clay Cooley Nissan Of Dallas - Horrible customer service

waited 4 hrs on a vehicle pick up from 2 to 6 pm. the vehicle was ordered in March and wasn't ready until end of July...I'd never purchase a vehicle here. only because it's a fleet for my job is the only reason I'd deal with these rude people. even when they answer the phone they sigh as if you're an inconveince to them. horrible customer service all the way around
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1079233
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I recently purchased a Nissan Maxima from the Clay Cooley dealership near Wheatland & I-20 in Dallas. From the moment I walked through the door I was greeted by Mr. Isaac Brooks, the Sales Representative. I was very impressed by Mr. Brooks' outstanding customer service...
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5.0
I liked
  • Excellent
#1014367
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Clay Cooley Nissan Of Dallas - Worst used car dealer
Clay Cooley Nissan Of Dallas - Worst used car dealer
Clay Cooley Nissan Of Dallas - Worst used car dealer
These people are the worst dealers you can ever find. I went to Claycooley Nissan dallas to buy a nissan Altima after I got a call from Destiny(sales rep) saying that the car was available. But when I went to the Dealership I was told that the car is in bodyshop . I...
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I didn't like
  • Are not professional and liars
#961831
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Huge Mistake to go there. Wish we had read the BBB and customer reviews before buying... Tried to pay cash but insisted by Sales Manager (not our salesman, Alonso Ellis) but the manager....could give us much better deal to finance. Gave us money off price, very...
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1.0
I liked
  • Only thing likeable was alonso ellis
#890342
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I went to Clay Cooley Nissan on Wheatland Road after I had spoken to a sales person about a car they had on the pre-owned lot that I was interested in,...so I set an appointment. After the test drive and filling out all the paper work in order to start to...
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I have bought 2 Sentras, and a 2014 Maxima all within 3 years with no concerns until now. I am very concerned and now angry with regard to the service at your Nissan dealer. It is way above and beyond just reaching the service manager Vernon of whom yet has to return...
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2.0
#726938
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Contact Clay Cooley Nissan Of Dallas

Mailing Address:
39690 Lyndon B Johnson Fwy
Dallas, Texas 75237
United States
Phone:
(972) 709-2000
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